What happened?

I am using an iPhone 7Plus and upgraded to this app having downloaded and liked the first app. I wanted a reminder/calendar ringtone and guess what, it wont play any of my songs. I went to the original ringtone app and now it wont download any song for a ringtone too. I paid $.99 for an upgrade and got a double whammy loss on my ringtones? I dont think it has something to do with the phone as Im assuming my phone has all the updates. NOT HAPPY at all

salidumay about Ringtone Designer Pro 2.0, v1.9